Mother Nature has been kind to us so far in fall 2020, with summer making an early-November comeback and temperatures nearing record highs throughout the Hudson Valley.
But don’t expect our dear old Mother to stay quiet for long.
As wintry days arrive in Dutchess and Ulster County – and arrive they will – it’s important to prepare your home so we can get your fuel delivered as quickly and safely as possible. Please help us keep our crew healthy and serve as many people as we can by making these preparations at home in advance of your next heating oil delivery:
Keep your oil fill pipe clear – Snow, ice, and debris can block the path to your heating oil tank’s fill pipe, making it difficult for our crews to pump your fuel. Try to keep at least an 18-inch wide path to your fill pipe clear so our team can reach it easy and safely.
De-ice your driveway – If your home requires our crew to park in the driveway to fill your oil tank, please keep it free of snow and ice so they can navigate safely. Please also keep in mind that our fuel trucks are wider than your car, so plan accordingly.
Unlock your gates – If your fill pipe is behind a locking gate, please make sure it is opened on delivery – or make sure someone is nearby to let our crew in.
Control your pets – We want to deliver your heating oil, but we want to do it safely for both our drivers and your pets. Please be sure your pets are secure on delivery day.
Stay accessible – Make sure an adult is reachable on heating oil delivery day, preferably by cell phone or in person; If something unexpected happens that needs your immediate attention, our delivery team will need to contact you. It’s a good idea to confirm your current contact information with us before the season starts so we can reliably reach you if there are issues with your delivery – contact us to let us know.
Thanks for helping us to keep our customers safe, warm, and satisfied with reliable, on-time heating oil delivery in our service area – our drivers appreciate your consideration!